Privacy Policy

Introduction and General Information

This Privacy Policy is prepared to determine the procedures and principles regarding the processing of personal data carried out through the Cargo Empire online logistics and transportation simulation game ("Game") and the related website ("Services"). Cargo Empire and all related services are provided and operated by Spexron SOFT.

In accordance with the Personal Data Protection Law No. 6698 ("KVKK") and the European Union General Data Protection Regulation ("GDPR"), the transparency and legal compliance of our data processing activities are among our primary goals. In this context, general publisher and contact details are provided below:

1. Processed Personal Data

Cargo Empire stores the data reasonably necessary for the provision of our Services to help you manage your logistics company and save your in-game progress. Your in-game progress (your company level, vehicles, cargo trips, etc.) is designed to be synchronized and saved to our secure central database (MySQL). The categories of processed data are as follows:

• Social Login / Profile Information: When you log into the game via Google OAuth or other supported social platforms, our system saves your login verification ID (provider_uid), e-mail address, profile name, and profile picture. Since local membership or password systems are not utilized in our Services, passwords are not processed or stored in our database.
• In-Game Progress and Company Data: The name of the logistics company you established, your player level, company reputation points (reputation), virtual cash balance (money), virtual gold/coin amount, vehicles in your fleet, active/completed missions, and trip records.
• Financial and Purchase Records: Purchase records regarding virtual gold/coin package purchases made with real money (these data are stored for the purposes of supporting fraud prevention, verification of purchases, support requests, and managing refund processes).
• Technical and Log Data: IP addresses, system logs, transaction logs, admin login logs, security records, cheat detection records, and date/time stamps of transaction histories.
• Support and Communication Data: Your name-surname, e-mail address, message content, and past correspondence that you share when you contact us via support or feedback forms.

2. Purposes and Legal Grounds of Processing Personal Data

Your collected personal data are processed for legal and operational purposes within the framework of KVKK Article 5 and GDPR Article 6:

• Establishment and Performance of Contract (GDPR Art. 6/1-b, KVKK Art. 5/2-c): Creating your game account, saving your in-game progress with server-side synchronization, and presenting our Services.
• Legitimate Interests (GDPR Art. 6/1-f, KVKK Art. 5/2-f): Supporting fraud prevention, detecting cheats and abuse, resolving technical issues, keeping system and security logs, and optimizing our Services.
• Compliance with Legal Obligations (GDPR Art. 6/1-c, KVKK Art. 5/2-ç): Complying with retention obligations in legal regulations and duly requested information requests from authorized official authorities.

3. Data Sharing and Transfer

We do not sell or rent your personal data to third parties for commercial or marketing purposes. Your data may be transferred within legal boundaries to our technical business partners who act as data processors or to authorized authorities in the following cases:

• Cloud and Server Providers: Under reasonable confidentiality measures with our trusted technical infrastructure partners from whom server (hosting) and database hosting services are received to support secure protection and presentation of game data.
• Legal Obligations: Data transfer may be required in accordance with legal regulations and the duly official requests of authorized judicial or administrative authorities.

4. Data Security Measures

In order to protect your data against unauthorized access, loss, or leakage, reasonable technical and administrative measures are applied in line with industry practices:

• Data transfers between our servers and your device are designed to be protected using standard encryption protocols (SSL/TLS).
• Reasonable access control systems, authorization layers, and firewalls are kept active to support the security of our database.
• System logs and cheat detection records are regularly analyzed, and the system infrastructure is subjected to periodic security audits.

5. User Rights and Account Deletion Conditions

In accordance with KVKK Article 11 and GDPR Articles 15-22, you have the following rights over your personal data:

• Right of Access: Finding out what personal data is held about you and accessing it.
• Right to Rectification: Requesting the correction and updating of your incorrect or incomplete data.
• Right to Erasure: Requesting the permanent deletion of your data from our systems (right to be forgotten).
• Right to Data Portability: Requesting a copy of your data in a structured and commonly used format.
• Right to Object: Objecting to data processing activities carried out within the scope of legitimate interest on justified grounds.
• Right to Withdraw Consent: Withdrawing your consent at any time for processing activities based on your explicit consent.
• Right to Lodge a Complaint: Lodging a complaint with the authorized Personal Data Protection Authority (KVKK) or the relevant supervisory authority regarding the processing of your data.

6. Cookies and Tracking Technologies

In order to support user privacy, we prefer not to include third-party advertising or analytical tracking cookies in our Services. Only necessary technical cookies are used:

• Mandatory Session Cookies: To support in-game authentication, session management, and security (PHP Session).
• Preference Cookies: To remember the language preference (lang) you play the game in.

7. Data Retention Periods

Your personal data are retained in accordance with applicable legislation for reasonable periods required for processing purposes:

• Game Account and Progress Data: Stored as long as your account is active and you do not delete your profile. In the event of a permanent account deletion request, it is removed from the database in accordance with our deletion policies.
• System, Log and Security Records: To detect cheats, prevent fraud, and keep security logs, the respective records are kept for a maximum of 1 year and then deleted or anonymized.
• Financial and Purchase Records: Retained for the statutory limitation periods prescribed in the relevant legislation in line with legal obligations arising from tax and consumer law legislation.
• Support and Communication Data: Stored during the legal limitation periods after your support requests are resolved.

8. Children's Privacy (COPPA and Platform Compliance)

Cargo Empire is family-friendly and suitable for all age groups. Our Services are designed to comply with applicable COPPA and platform family policy guidelines to protect the online privacy of children:

• Age Restriction: No age or date of birth data is requested or processed during the registration stage. Our Service does not aim to collect data directly from children.
• Parental Control: Legal guardians can contact us at info@idorhub.com if they discover that their children have shared data without permission; the relevant data will be deleted in a reasonable timeframe.

9. Policy Updates

This Privacy Policy may be updated from time to time depending on legal requirements or game updates. When changes are made, they will be published on this page by updating the "Last Updated" date at the top of the policy.

10. Contact and Support

For any questions, opinions, and requests regarding our privacy policy, data processing workflows, or exercising your legal rights mentioned above, you can contact us: